Contact
Contact Ekklo for Twelvo support, privacy, legal, and product questions.
Last updated: May 28, 2026
For product questions, account deletion, billing questions, App Store subscription guidance, or bug reports, contact us at [email protected].
If your question is about an Apple subscription, you may also need to manage the subscription directly from your Apple account settings.
For privacy rights, data deletion, legal notices, or Terms questions, contact Ekklo through [email protected] and mention Twelvo in the subject.
Do not send medical emergencies or urgent health questions to Twelvo support. Contact a qualified healthcare professional or emergency services where appropriate.
Ekklo SAS, 229 rue Saint-Honore, 75001 Paris, France.
SIREN: 931 675 706. SIRET: 931 675 706 00010.